Effective Date: 11/02/2025

This Privacy Policy describes how Kingswood Partnership FPL (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, https://www.kingswoodwills.co.uk/ (the “Site”).

We are committed to protecting your privacy and complying with applicable data protection laws.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device.

We also collect information you provide to us through forms on the Site or by contacting us directly.  

Specifically, we collect the following types of information:

  • Device Information: This includes information about the device you use to access the Site, such as your IP address, web browser, operating system, time zone, referring website, and pages you visit on the Site.
  • Order Information: When you make a purchase, we collect information related to your order, including your name, billing address, shipping address, email address, phone number, payment information, items purchased, and order total.
  • Contact Information: If you contact us through the Site or by email, we may collect your name, email address, phone number, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:  

Improve the Site: We use device information to understand how visitors use the Site and to identify areas for improvement. This includes using Google Analytics 4 (GA4) to analyze website traffic and user behavior.

Communicate with you: We may use your contact information to send you updates about your orders, respond to your inquiries, and provide information about our products and services (with your consent, where required).  

Comply with legal obligations: We may use your information to comply with applicable laws and regulations.

Cookies

We use cookies on the Site to collect device information and to personalise your experience. Cookies are small text files that are placed on your device when you visit a website. We use the following types of cookies:  

  • Essential Cookies: These cookies are necessary for the Site to function properly. They enable you to browse the Site and use its features, such as adding items to your cart and checking out.  
  • Analytics Cookies (GA4): We use Google Analytics 4 (GA4) to collect information about how visitors use the Site. This information helps us understand website traffic and user behavior, and allows us to improve the Site. GA4 uses cookies to collect data such as IP addresses, page views, and user interactions. This data is anonymized and aggregated where possible. You can learn more about Google Analytics and its privacy practices here: https://policies.google.com/privacy.
  • Functional Cookies: These cookies allow the Site to remember your preferences, such as your language or location.

You can choose to disable cookies in your web browser settings or from the website cookies settings here. However, please note that disabling cookies may affect the functionality of the Site.

Sharing Your Information

We may share your information with the following third parties:

  • Service providers: We may share your information with service providers who assist us with payment processing, shipping, marketing, and other operations. We ensure these providers are contractually obligated to protect your data.  
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

Your Rights

You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information. If you would like to exercise any of these rights, please contact us at enquiries@kingswoodpartnershipfpl.co.uk

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

Kingswood Partnership

One Ash,

Loughborough Road,

Quorn,

LE12 8UE